Hogan Lovells partners Stephen Immelt, Bruce Oakley, and Charles Rix were named “Client Service All-Stars” by BTI Consulting Group in the organization’s 10th annual client satisfaction survey. The Hogan Lovells partners were among 318 lawyers identified as “leaders of client service excellence” through BTI’s benchmark survey of corporate counsel.
BTI Consulting Group selects the Client Service All-Stars through direct research and interviews with corporate counsel at major U.S. and multinational companies. Law firms cannot submit nominations or influence the research in any way. This year, BTI conducted more than 300 interviews with corporate counsel over a period of four months, asking their subjects to name – unprompted – the corporate lawyers who provide the best client service for their companies. The research covered companies in 15 different industries, with an average annual revenue of $17.6 billion.
Immelt was nominated for inclusion in the report by a Fortune 500 pharmaceuticals company. Oakley’s nomination came from a high profile energy company, while Rix was chosen by a Fortune 100 banking giant.
About the lawyers
Stephen Immelt is a partner in Hogan Lovells’ Baltimore office and Co-Head of the Litigation, Arbitration, and Employment practice. He focuses primarily on complex enforcement litigation relating to a range of healthcare issues. Immelt represents pharmaceutical companies, medical device companies, academic health centers and medical schools, clinical laboratories, and other providers of healthcare in connection with a wide variety of governmental investigations, both civil and criminal in nature, involving issues arising under federal and state laws that govern healthcare providers.
Bruce Oakley is a seasoned trial lawyer based in Hogan Lovells’ Houston office. Oakley focuses his practice on the litigation and arbitration of complex international disputes primarily on behalf of energy and aviation clients. As a former judge, Oakley also has the unique perspective of having presided over thousands of civil lawsuits as well as civil and criminal appeals. Oakley is board certified in civil trial law and has been consistently recognized as a Texas Super Lawyer.
Charles Rix heads the Financial Institutions Transactions team at Hogan Lovells, based in the London office. His practice covers domestic and cross-border mergers and acquisitions, takeovers, demergers, joint ventures, and general corporate advisory work. He has extensive experience of transactions in the financial services sector including transfers of insurance and banking business under Part VII of the Financial Services and Markets Act 2000.